Tuesday, June 16, 2009

Motosat satisfaction

The Fuso Szulc has arrived in Salt Lake City, Utah, USA.
The city of the Mormons.
And of Motosat: the company that has made the satellite system that is on the roof of the Fuso Szulc.



There is a mechanical problem with that system.
The disk on the roof works fully automatic.
This means, in principle.
Inside the expedition vehicle is a disk controller and a modem.
One pushes a button on the disk controller called “search”.
And in theory the system sends the disk up that starts looking for the satellite the Motosat user is subscribed to.

When the Internet session has ended, the user pushes another button on the disk controller.
The one saying “stow”.
This makes the satellite disk return to its original flat position on the roof.
The vehicle ready to travel again.

However, for a few months now, the satellite disk doesn’t return to its original position anymore.
It is about 7 degrees off.
It ends next to its holder and in between the roof vents.
No good, no good!

Todd, the San Diego based Motosat installer that updated the HN 7000S modem, explained that inside the base of the satellite disk a stop was broken.
That could only be fixed at Motosat in Salt Lake City.
But no worry, it was under guarantee.
The damned thing is less than two years old.

After the trip to Europe an appointment was made with Motosat.
And now the Fuso Szulc is next to the Motosat plant waiting for repairs.


At 10.00 am they are supposed to start working.
And it is under guarantee: this means that the parts are for free.
The labour will be $ 75 an hour.





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